Wedding Planner

Support

Last updated: July 5, 2026

Wedding Planner helps couples and professional planners organize weddings and events — checklists, budgets, guest lists and RSVPs, seating, timelines, vendors, photos, and client approvals. If something is not working or you have a question, we are happy to help.

Contact us: email motaztarawneh92@gmail.com and we will get back to you within 1–2 business days. Please include the email address you signed up with and, if relevant, a screenshot of the problem.

Frequently asked questions

How do I manage or cancel my subscription?

Subscriptions are billed by the App Store or Google Play, not by us. Open the app's settings and tap "Manage subscription", or go directly to your Apple subscriptions or Google Play subscriptions. Cancelling stops future renewals; you keep premium access until the end of the paid period.

I paid but premium is not unlocked. What do I do?

Open the paywall in the app and tap "Restore purchases" while signed in with the same store account you used to buy. If that does not resolve it, email us with your purchase receipt and we will sort it out.

How do I invite my partner, team, or client?

From the app you can send invitations by email: couples can invite their partner from settings, and planner accounts can invite team members and clients from the wedding's permissions screen. The person you invite follows the link in the email to join the wedding.

Why am I not receiving notifications?

Check that notifications are allowed for Wedding Planner in your device settings, then check the in-app notification toggles for the wedding (tasks, payments, RSVPs, vendors, team updates, and client approvals can each be turned on or off individually).

How do I delete my account and data?

You can delete your account from the app's settings, which removes your account data, weddings you own, and uploaded files. You can also email us and we will delete it for you. See our Privacy Policy for details on data handling.

Can I use the app without an account?

Yes. In guest mode your wedding data stays on your device only. Create an account whenever you want to sync across devices or collaborate with others; you can bring your guest-mode data with you.

Report a problem

Found a bug? Email motaztarawneh92@gmail.com with what you were doing, what you expected, and what happened instead. Your device model and iOS/Android version help us reproduce it faster.